If you are unhappy with your stringing, you have the option to have it restrung. All you have to do is ship it back to us within two weeks of receiving the head. We will cover the cost of shipping the head back to you as well as the cost of replacing any materials necessary. It is also important for you to give us feedback in order for us to restring your head. This will allow us to string a stick that is perfect for you. Prestrung heads can not be returned or restrung after purchase. Be sure to email or contact us with questions or concerns! Thanks for choosing Yarmouth Stringing.